Contact
BridgeArena is run by one person. Email is the best way to get in touch, and a real person reads both addresses below.
Last updated 9 August 2026
Support, billing and refunds
Account problems, something broken at the table, questions about a charge, cancellation and refund requests.
Privacy and data protection
Requests for a copy of your data, corrections, deletion, and anything else in the privacy policy.
What to include
The email address your account is registered with, and, for a billing question, the date and amount of the charge. We aim to reply within two working days.
What never to send
Never send your password or a full card number. We will never ask for either, so an email asking for one did not come from us. Your payment details are held by Paddle, our payment provider, and we cannot see them. To find a charge, the date and the amount are enough, and the last four digits are enough to tell two cards apart.
Reporting something broken
If something went wrong at the table, send the link to the game, the board number and roughly when it happened. Every board is stored with its auction and all four hands, so with those we can replay the deal exactly as you saw it.
Suspected cheating or an abusive player goes to the same address. Tell us which game and which seat.
Postal address
To be completed: the registered business address in Singapore, once the sole proprietorship is registered. It will be a rented business address.
Until then, email reaches us faster than post would. If you need a postal address for a formal notice, ask at support@bridgearena.net and we will give you one.
Also worth reading
The privacy policy, the terms and conditions and the refunds policy are all linked in the footer of every page.